FAQs — Polaris Asset Recovery

Common Questions

Frequently Asked Questions

We know this can feel unfamiliar, even a little unbelievable at first. Here are honest answers to what people ask us most.

Why did I receive a letter or call from you?

If we reached out, it's because our research team found funds being held by a court or the state that likely belong to you or a family member — often the result of a foreclosure or tax sale where the property sold for more than what was owed. We contact people so this money doesn't go unclaimed forever.

Is there any upfront cost to work with Polaris?

No, never. We work entirely on contingency, covering all research and filing costs ourselves. We're only paid a percentage after your funds are recovered. If your claim isn't successful, you owe us nothing.

Can I file this claim myself?

You can, but we'd urge caution. The process involves strict court deadlines and specific filing requirements, and a small mistake can get a claim denied permanently. Our attorneys handle this every day so it's done right the first time.

This sounds too good to be true — is it a scam?

We understand that reaction completely, and most of our clients felt the same way at first. Surplus funds are a matter of public record, and we encourage you to look us up, read our testimonials, and ask us anything before deciding. Since we never ask for money upfront, there's no financial risk in simply finding out.

How long does the process usually take?

It varies by county, but most claims resolve within 60 to 120 days. We'll keep you updated at every step, so you're never left wondering what's happening with your case.